Shadow Minister for Finance Rob Lucas said today the Rann Government’s troubled Shared Services Project has had an incredible staff turnover of 32 per cent in just two years.
Documents released under Freedom of Information legislation have revealed that 220 employees had left the Shared Services project in just two years from mid-2008 to mid-2010. The Auditor General’s Report shows the total number of staff at June 2010 was 692.
Number of Separations
Apr-Jun ‘08 6
Jul-Sep ‘08 14
Oct-Dec ‘08 19
Jan-Mar ‘09 20
Apr-Jun ‘09 20
Jul-Sep ‘09 22
Oct-Dec ‘09 45
Jan-Mar ‘10 35
Apr-Jun ‘10 29
“The worrying sign from these figures is that the number of staff leaving has increased significantly in late 2009 and 2010 compared to the 2008 figures,” Mr Lucas said.
“The documents show the number of staff leaving has been of increasing concern to management and that a decision has been taken to increase the number of exit interviews to try to work out what the problems are.
“One of the effects of such a high level of staff turnover is to increase the number of mistakes being made by Shared Services with payroll issues in particular. The AG has reported an unbelievable 50 per cent error rate in the calculation of back pay for Ambulance Service officers in 2009.
“High staff turnover levels also increase the costs of training and development as large numbers of new staff are continually having to be trained.
“The AG’s Report this year again highlighted significant concern with the Rann Government’s handling of Shared Services with a blow out in implementation costs and a shortfall in the supposed savings to be achieved. For example, in 2009-10 supposed savings were $28 million short of the original target.
“Shared Services’ form has been a disaster in both Queensland and Western Australia and it is clear that staff are ‘voting with their feet’ as they see a similar disaster in SA under the Rann Government.”